STORE POLICY
SHIPPING POLICY
At Jaunt Haus, each piece is meticulously crafted and made-to-order, ensuring exceptional quality with every delivery.
Delivery Timeline
While timelines may vary, the general timeframes are as follows:
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Production: 2–5 business days
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Shipping:
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United States: 3–7 business days
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Canada: 5–10 business days
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Europe: 5–10 business days
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Australia & New Zealand: 7–14 business days
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International: 10–20 business days
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You’ll receive a tracking link once your order ships, allowing you to follow its journey to your door.
Note on Timelines and Delays
The above timelines are general estimates and may not reflect the exact delivery time for your order. Unforeseen factors such as customs, weather, or shipping carrier delays may impact delivery. Should this occur, we’ll keep you informed and work to resolve the matter promptly.
For any inquiries, contact us at [jaunthaus@gmail.com]. Thank you for choosing Jaunt Haus, where art meets craftsmanship, delivered with care.
RETURNS POLICY
At Jaunt Haus, each piece is made-to-order, blending craftsmanship with sustainability. This print-on-demand approach minimizes waste and honors our planet, which is why refunds are not offered. However, we are committed to resolving rare issues with care and professionalism.
Replacement Policy
We provide free replacements for:
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Lost Orders: If your order doesn’t arrive, we’ll send a replacement.
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Defects or Errors: Damaged, misprinted, or incorrect items will be promptly replaced.
Exceptions
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Selection Errors: Items ordered in incorrect sizes, designs, or colors cannot be replaced.
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Preference Changes: Custom pieces cannot be replaced for changes of heart.
Need Assistance?
Contact us within 14 days of delivery at [jaunthaus@gmail.com] with photos and order details.
At Jaunt Haus, we believe in creating art that elevates your space while honoring sustainability. Thank you for choosing thoughtful, curated design.